We’re Here to Help — Even Without a Call Center

During the busy holiday season, we receive a very high volume of messages from Santa believers. While we don’t offer live phone support, our elves are just one quick form away from helping you!

☎️ How to Request a Callback:

1. Fill out our Contact Form HERE
   Be sure to include:
   • Your best phone number 
   • A few ideal times to call
   • A short note about how we can help
     
     

2. Keep your phone nearby
   Our elves may call from a 586 area code or show up as Unknown Caller.
   For Santa’s secrecy, we won’t mention “Santa” if we need to leave a voicemail. 🎅

3. Check your email, too!
   If we can’t reach you, we’ll also follow up by email. Don’t forget to check your spam or promotions folder.

We do our very best to respond quickly and make sure you feel the magic in every step of the process. ✨🎁