How do I contact customer service by phone?Updated a day ago

We’re Happy to Call Customers! 

During the busy holiday season, we receive a very high volume of messages from Santa believers, so we don't have a toll free number to call. 

However, our support Elves are open to calling you directly. 😁

☎️ How to Request a Callback:

1. Click HERE to contact our support team
   include:
   • Best phone number 
   • Best time to call
   • A short note about how we can help
2. Keep your phone nearby
   Our elves will call from a 586 area code or it  may show up as Unknown Caller.
   For Santa’s secrecy, we won’t mention our company name, if we need to leave a voicemail. 🎅
3. Check your email, too! If we can’t reach you, we’ll also follow up by email. Don’t forget to check your spam/junk or promotions folder.

We do our very best to respond quickly and make sure you feel the magic in every step of the process. ✨🎁