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How do I contact customer service by phone?Updated 11 days ago

Due to high volume of messages from Santa believers, so we don't have a direct toll-free number to call. However, we are more than happy to call you directly. 😁

☎️ Request a Callback:

  1. Click HERE to contact our support team
    include:
    • Best phone number 
    • Best time to call
    • A short note about how we can help
  2. Keep your phone nearby
    We will call from a 586 area code or it may show up as Unknown Caller.
    For Santa’s secrecy, we won’t mention our company name, if we need to leave a voicemail. 
  3. Check your email, too! If we can’t reach you, we will also follow up by email. Don’t forget to check your spam/junk or promotions folder in Gmail.

We do our very best to respond quickly and make sure you feel the magic in every step of the process. ✨

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