📞 How do I contact customer service by phone?Updated a day ago

🎄 We’re Here to Help—Even Without a Call Center

Due to the high volume of Santa believers reaching out during the holiday season, we no longer offer direct phone support—but we promise, our team is just one quick form away from helping you!

📞 Here's how to request a callback:

1. Fill out our Contact Form HERE
   Be sure to include:
   • The best phone number to reach you
   • A few ideal times for us to call
   • A quick summary of how we can help
2. Keep an eye on your phone
   Our elves may call from a 586 area code, or it may appear as Unknown Caller.
   For holiday magic secrecy, if we need to leave a voicemail, we won’t mention “Santa” by name. 🎅
3. Check your email, too!
   We may follow up by email as well—just in case we miss you. Please check your spam/junk or promotions folder in Gmail.

We do our very best to respond promptly and make sure every customer feels the holiday spirit in every step of the process. 🎁✨