packagefromsanta

PackageFromSanta.com help center. Inquire on orders, shipping, questions and more!

PackageFromSanta.com Help Center

📞 Missed Santa’s Call or Didn’t Hear It Ring?

🧝‍♂️ What is an Elf Passcode, and how do I reset it in my App?

❓ Why is Santa saying the wrong age in my App?

📞 How can my child listen to Santa's call again?

👍Yes, call is scheduled!

📞 How do I schedule a Santa Call using the Online Scheduler?

📅 What information is needed to schedule a Santa call?

📱 How do I schedule a Santa Call using your App?

📱 How do I download the Santa Call app?

📱 Why can't I log into the Santa Call APP?

🧝‍♂️ What is an Elf Passcode, and how do I reset it?

✨ How can I share the Santa Call APP with the parent?

🤔 Why isn't my Santa Call(s) showing in the Santa Call APP?

❌ No, got questions!

Santa Calls

Santa Calls: Support

Trouble Placing an Order?

Clear Cache & Update Your Browser for Smoother Experience

Why can't I upload my photos?

How do  I contact customer service by phone?

How to Unsubscribe from Emails or Text Messages?

Tech Support & Troubleshooting

Need help with your child’s magical Santa call? Find answers about call scheduling, missed calls, Elf passcodes, replays, and more.

Need help with technical issues? Our Technical Support section provides solutions to common problems like placing orders, uploading photos, and browser troubleshooting.

All articles

Categories

Santa Calls: Support

Tech Support & Troubleshooting