📅 How long will my Santa Video be available?Updated a month ago

We offer three types of magical Santa Videos—each with its own viewing access. Here's what you need to know:

🎁 FREE Santa Video

Included with promos, this version allows:

• 3 online views only

• Upgraded to the Keepsake (shown below)

🎅 BONUS Unlimited Santa Video

Included with every Silver, Gold, or Platinum Santa Letter Package, you’ll receive 1 Unlimited Santa Video with Unlimited online views through 12/20.

📝 Note: If you personalize the video on or after 12/19, you’ll have 48 hours of viewing access from the time it's created. All Videos are removed at the end of each season (January 6th).

🌟 KEEPSAKE Santa Videos (Upgrade)

Want to enjoy your child’s Santa Video forever?

Upgrade to the Keepsake Version for just $12.99 in your Member Account, under the Videos tab.

With this magical upgrade, you’ll get:

• Downloadable copy of the original video

• A Downloadable bonus Christmas Eve video (choose from 2 styles)

• Email alerts when it's ready

• 💾 Save both videos to your device and keep the magic forever

• All Videos are removed at the end of each season (January 6th). However, you can download them from your account at any time, but it will take time to fetch the videos. You will have up to 72 hours to download. Miss the chance, the process starts over again with us having to fetch the videos.