Where Is My Santa Video?Updated 4 hours ago
🎥 Your personalized Santa Video is available in My Magic Moments on Magic Arthur:
✨ If your video is still being created
Some personalized videos take a few hours to finish rendering.
If it isn’t ready yet, check My Magic Moments again later.
🎄 If your video is complete
Once your video is ready, open it from My Magic Moments to watch it.
If a download option is included with your video, be sure to download and save it to your device.
⏰ Important: Videos are available for 48 hours
Completed videos remain available in your Magic Arthur account for 48 hours so you can download and save them.
Because Magic Arthur accounts are free and video storage is limited, completed videos are no longer kept available for 30 days like they were in previous seasons.
We recommend downloading your video as soon as it is ready so you can keep it permanently on your device.