Not Receiving Emails?Updated 8 days ago
Sorry for any inconvenience. If you’re not receiving an email from us—like a verification code, an order receipt, bonus link, or a magical moment from Magic Arthur—don’t worry! 🎅 Here’s what to check:
First, check your email folders:
Our emails are automated and sometimes get filtered into:
- Spam
- Junk
- Promotions Folder (especially in Gmail)
Try searching for emails from: @packagefromsanta.com or @magicarthur.com.
If you are not getting the verification code from PackageFromSanta.com, you can also request the OTP verification code to your cell # if you provide your cell # during the checkout and it's connected to your account.
The OTP verification code from MagicArthur.com would come from MagicArthur.com, not PackageFromSanta.com.
Looking for your PackageFromSanta.com receipt for order details?
You can always view your receipt by logging in to your PackageFromSanta.com Member Account.
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👉 How do I access the Bonus item that's included in my package?