Account & Email Issues
Manage your PackageFromSanta.com Member Account with ease. Learn how to update your information, make changes to unfulfilled orders, change your email, access your bonus items, or delete your account—everything you need to maintain your account.
How to Log In to My Member Account?
Learn how to log in to your password-free Member Account at PackageFromSanta.com with a 6-digit code!
How can I delete my account?
Want to delete your Member Account? While there’s no self-serve option yet, our elves can help you remove it quickly—just reach out!
Not Receiving Emails?
Find out why you’re not getting emails from PackageFromSanta.com or MagicArthur.com and how to locate them!
How Do I Create a New Account?
Learn how to create a new account at PackageFromSanta.com—automatically set up when you order!
How do I change my email address?
Learn how to change your email address for your PackageFromSanta.com account with our support team!