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Needing a refund?Updated a month ago

We want to make sure you're well taken care of! 😁

You can submit the request HERE and include: 

  • Order number which can be found in your Member Account.
  • Email address used at checkout. 
  • Reason for your request

Refund Processing Time:
Once approved, refunds are typically processed the same day.

  • You’ll receive an email confirming the refund.
  • It may take 5–7 business days to appear on your statement, depending on your bank or credit card provider.

Don’t forget to check your Spam/Junk or Promotions folder—our elves sometimes sneak in there! ✨


Related Helpful Article:

👉 Can I cancel or change my order?


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