Need to make a change to your order? Learn how to edit your shipping address, Santa Letter, and more—right from your Member Account.

You can easily make changes to your order if the status shows &quot;Unfulfilled&quot; in your PackageFromSanta.com <a href="http://packagefromsanta.com/account/login">Member Account</a>.&#xA0;&#x2728; This includes updates to:<ul data-end="540" data-start="333"><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Santa Letter</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Nice Certificate</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Santa Photo</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Santa Flight Plan</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Friendship Certificates</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Parchment Nice List Book</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">North Pole Newspaper</li></ul>&#x2728;&#xA0;Here&#x2019;s how to make changes:<ul data-end="891" data-start="578"><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Log in to your <a data-end="653" data-start="595" rel="noopener noreferrer" target="_blank" href="https://packagefromsanta.com/account/login">Member Account</a>.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Go to Order History.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Locate the Order Number you&apos;d like to update.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Click Manage Order.<ul style="font-family: initial; font-size: initial;"><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">To edit shipping, scroll past the receipt area.</li></ul></li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Use the Edit buttons next to each item to make your changes.</li></ul>&#x1F449; Need to update shipping name and/or address?&#xA0; Please contact us&#xA0;<a href="http://packagefromsanta.com/pages/contact-us" target="_blank" rel="noopener noreferrer">HERE</a>&#xA0;and provide the address as such: Child first and last name Address line 1 Address line 2 (apt #, lot, ste, etc) City, State, 5 digit Zip Code<hr>Related Help Articles:&#x1F449; <a href="https://packagefromsanta-rw7cliws379.gorgias.help/en-US/how-to-log-into-my-member-account-982454" rel="noopener noreferrer" target="_blank">How to log into My Member Account</a>?&#x1F449; <a href="https://packagefromsanta-rw7cliws379.gorgias.help/en-US/2069281-cdc909bea288469d8398de93362d8bd0" target="_blank" rel="noopener noreferrer">How do I access the Bonus item that&apos;s included in my package?</a>

How do I update my shipping address or other items?

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Learn how to change your shipping address, update your items, or personalize your order before it ships from the North Pole.



Edit Shipping Info or Items | Package From Santa®

Shipping & Delivery

Need to update your shipping address or change items in your order? Here's where to make the magic happen—before it's too late!

✏️ Change My Shipping Info

What's Included in Each Santa Letter Package?

What are Stocking Stuffer Items?

Can I Order for Multiple Children in One Package?

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Bonus Items

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👍 Yes, Personalized!

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❌ No, not personalized

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Santa Videos: Support

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👍Yes, call is scheduled!

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❌ No, got questions!

Santa Calls

Santa Calls: Support

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