Experiencing shipping delays?Updated a month ago

🎄 Every holiday season, shipping carriers across the U.S. and Canada handle an overwhelming volume of packages—which can cause unexpected delays, especially in November and December.

📫 First-Class Mail (USPS):
This shipping method does not include tracking and may take longer to arrive. It’s not unusual for packages to arrive as late as Christmas Eve, even when shipped early.

We know waiting is tough—especially when holiday magic is on the line! Please know our team ships out orders quickly, but once they're with USPS or UPS, delivery is out of our hands.

🚨 Still waiting?
Here are helpful next steps if your order hasn’t arrived yet:

👉 Package is Lost or Stolen?

👉 Order is Marked Delivered But Not Here

👉 Package is Damaged?

👉 Missing Item in My Order?

📝 Note: If your delivery window has passed or you haven't received tracking updates, contact our Magical Support Team and we’ll happily help with the next steps.