packagefromsanta

We now have it where you can listen to a completed Santa Calls when using the Online Scheduler, located in your &apos;<a href="http://www.magicarthur.com/dashboard" target="_blank" rel="noopener noreferrer">My Magic Moments</a>&apos;!&#xA0;However, when using our Santa Call App, every completed call from Santa is automatically saved inside the Voicemail section of your Santa Call APP. &#x1F384;&#x2728;To listen again:<ol data-end="507" data-start="342"><li data-end="374" data-start="342" style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Open the Santa Call APP</li><li data-end="448" data-start="375" style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Log in using the same email from your PackageFromSanta.com order</li><li data-end="507" data-start="449" style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Head to the Voicemail tab to replay any saved calls</li></ol>Your child can relive the magic as many times as they want! &#x1F4AB;

Your child’s Santa call is saved in the app! Learn how to replay past calls using the Voicemail section in the Santa Call APP.

Replay Santa Call | Listen Again in the Santa Call APP

Santa Calls: Support

Santa Calls

👍Yes, call is scheduled!

What's Included in Each Santa Letter Package?

What are Stocking Stuffer Items?

Can I Order for Multiple Children in One Package?

Can I Order Multiple Packages in One Transaction?

How do I write my own letter from Santa?

What Methods of Payment Do You Accept?

Do you offer free shipping?

How to Place an Order?

When is your store open for holiday orders?

What’s the last day to place an order?

Apply for our Influencer/Affiliate Program!

🎁 Santa Package Overview

How Does Pre-Ordering a Santa Letter Work?

How do I personalize my Pre-Orders?

How do I access my Magic Arthur Bonuses?

✍️ Pre-Order & Personalization

How do I update my shipping address or other items?

How do I access my Magic Arthur bonuses?

Why can't I find the order I placed?

How do I upgrade my Santa package?

📦  Already Ordered (Personalized)

Order Help

Why do I have multiple order numbers and items?

Why are there multiple shipping charges?

Needing a refund?

Can I cancel or change my order?

Why does my statement show “Recurring Charges” for PackageFromSanta®?

Billing Questions

Account & Email Issues

✏️ Change My Shipping Info

When Will My Santa Letter Package Ship?

Shipping Times & Delivery Estimates

How much does shipping cost?

Can I pick a shipping date?

Do you ship internationally?

📅 Timelines & Shipping Costs

How will I know my Order has shipped?

How Do I Track My Order?

📦 Tracking & Notifications

Why "Shop' App shows “Partially Delivered”

Experiencing shipping delays?

Package is lost or stolen?

Package is damaged?

Order is marked delivered but not here

Missing Item in My Order?

🚚  Shipping Problems

Shipping & Delivery

What Is Magic Arthur?

How Does Magic Arthur Works?

How do I access/redeem my Magic Arthur Bonuses?

How to View Completed/Non-Completed Magic Moments?

What are the Bonuses?

How Do Credits Work?

When Does My Magic Arthur Trial Expire?

What if I already had a Magic Arthur account?

How to Print Bonus Items Without a Printer

Bonus Items

Can I make changes to my child’s video?

My Santa Video isn’t showing in my account

Troubleshooting Video Issues

👍 Yes, Personalized!

How do I personalize my child's Santa video?

Why isn’t my child’s name showing correctly?

❌ No, not personalized

Santa Videos

Santa Videos: Support

Missed Santa’s Call or Didn’t Hear It Ring?

What is an Elf Passcode, and how do I reset it in my App?

Why is Santa saying the wrong age in my App?

How can my child listen to Santa's call again?

How do I schedule a Santa Call using the Online Scheduler?

What information is needed to schedule a Santa call?

How do I schedule a Santa Call using your App?

How do I download the Santa Call app?

Why can't I log into the Santa Call APP?

What is an Elf Passcode, and how do I reset it?

How can I share the Santa Call APP with the parent?

Why isn't my Santa Call(s) showing in the Santa Call APP?

❌ No, got questions!

Trouble Placing an Order?

Clear Cache & Update Your Browser for Smoother Experience

Why can't I upload my photos?

How do  I contact customer service by phone?

How to Unsubscribe from Emails or Text Messages?

Tech Support

How can my child listen to Santa's call again?Updated 17 days ago