packagefromsanta

<ol><li style="font-size: 16px;">Personalize your Santa Letter Package. Every Bronze, Silver, Gold, and Platinum package includes 20 Magic Arthur credits.</li><li style="font-size: 16px;">After personalization, you will receive a shippable Order #. You will then find your Magic Arthur Bonus appears under Bonus Items in your Package From Santa <a href="https://packagefromsanta.com/account/login" target="_blank" rel="noopener noreferrer">Member Account</a>.</li><li style="font-size: 16px;">Use your included credits toward eligible digital Magic Moments. Your completed and unfinished creations can be found under&#xA0;My Magic Moments. </li></ol>&#x1F449; <a href="https://packagefromsanta-rw7cliws379.gorgias.help/en-US/how-do-i-access-my-magic-arthur-bonuses-2160014" target="_blank" rel="noopener noreferrer" class="fr-strong">How do I access my Magic Arthur Bonus?</a>

Step by step guide to viewing all Magic Moments in your Magic Arthur account, including how your credits can be applied to any Magical Moment.

How Magic Arthur Works in Your Magic Arthur Account

Bonus Items

What's Included in Each Santa Letter Package?

What are Stocking Stuffer Items?

Can I order for multiple children?

How to Place an Order?

Can I order multiple packages in one transaction?

Apply for our Influencer/Affiliate Program!

🎁 Santa Package Overview

How do I personalize my Pre-Order?

How are Santa letters personalized?

✍️ Pre-Order & Personalization

Can I cancel or change my order?

How to edit your Santa Letter or shipping address

✏️ Manage or Change My Order

Order Help

Why do I see multiple order numbers or charges?

Needing a refund?

What Methods of Payment Do You Accept?

What is Package Protection?

How to cancel your Magic Arthur subscription

Billing Questions

How do I change my email address?

How Do I Create a New Account?

Not Receiving Emails?

How can I delete my account?

How to Log In to My Member Account?

Account & Email Issues

When Will My Santa Letter Package Ship?

Shipping Times & Delivery Estimates

How much does shipping cost?

Can I pick my shipping date?

Do you ship internationally?

Do you offer free shipping?

What’s the last day to place an order?

📅 Timelines & Shipping Costs

How will I know my order shipped?

How Do I Track My Order?

📦 Tracking & Notifications

Experiencing shipping delays?

Tracking says delivered, but I don’t have it

Package is damaged?

Missing Item in My Order?

🚚  Shipping Problems

Shipping & Delivery

What Is Magic Arthur?

How Does Magic Arthur Work?

How do I access my Magic Arthur Bonuses?

Where do I find my Magic Moments?

How to Print Bonus Items Without a Printer?

Where Is My Santa Video?

How to share your Santa video

Can I make changes to my child’s video?

Santa Video won’t play or download

👍 Yes, Personalized!

How do I personalize my child's Santa video?

Why isn’t my child’s name showing correctly?

❌ No, not personalized

Santa Videos: Support

Missed Santa’s Call or Didn’t Hear It Ring?

What is an Elf Passcode, and how do I reset it?

Why is Santa saying the wrong age in my App?

How can my child listen to Santa's call again?

👍Yes, call is scheduled!

How do I schedule a Santa Call using the Online Scheduler?

How do I schedule a Santa Call using your App?

How do I download the Santa Call app?

Why can't I log into the Santa Call APP?

How can I share the Santa Call APP with the parent?

Why isn't my Santa Call(s) showing in the Santa Call APP?

❌ No, got questions!

Santa Calls: Support

Trouble Placing an Order?

Why can't I upload my photos?

How can I contact customer service by phone?

How to Unsubscribe from Emails or Text Messages?

Tech Support

How Does Magic Arthur Work?Updated 8 days ago