Create a magical moment with a personalized video from Santa! Learn how to customize, access, and share this unforgettable experience with your child.

Personalized for Your Child! &#x1F385;&#x1F4FA;Experience the magic of Christmas with our award-winning personalized videos from Santa! These enchanting videos are crafted to create an unforgettable holiday experience for your child, bringing the magic of the North Pole right into your home.&#x2714;&#xFE0F;&#xA0;Personalized video starring your child!&#x2714;&#xFE0F; Multiple adventures with Naughty or Nice verdict!&#x2714;&#xFE0F; Watch Santa say your child&#x2019;s name!&#x2714;&#xFE0F; Includes child&#x2019;s photo, name, age, and MORE!&#x2714;&#xFE0F; The REAL Santa! No fake beards here!&#x2714;&#xFE0F; Includes all of your favorite North Pole Characters!&#x2714;&#xFE0F; Unlimited online views (until Dec. 20th) &amp; share with friends!Not included with the Bronze package.&#xA0;<hr><h3 data-end="1127" data-start="1109" id="-how-it-works">&#x2728; How It Works</h3>&#x1F4CC; Important: You must first personalize your Santa Letter Package and receive a shippable order number before bonus items (like your video) become available in your Member Account.Step 1 &#x2013; Place Your Order: Once your Santa Letter Package is ordered, log into your <a class="fr-strong" data-end="1429" data-start="1410" href="http://www.packagefromsanta.com/account/login">Member Account</a> to access your bonus items.Step 2 &#x2013; Personalize: Customize the video by entering your child&#x2019;s name, age, gender, and photo so Santa can create a magical, one-of-a-kind video just for them.Step 3 &#x2013; Preview &amp; Share: When the video is ready, it will be emailed to you! Watch it online first to ensure everything is just right&#x2014;then surprise your child with their magical message from Santa! &#x1F385;<hr data-start="1837" data-end="1840"><h3 data-end="1874" data-start="1842" id="-upgrade-to-keepsake-video">&#x1F4E6; Upgrade to Keepsake Video</h3>Our Keepsake Version (downloadable, includes a second Christmas Eve video) will be available for upgrade no later than December 10th. Stay tuned!Got more questions about&#xA0;<a class="fr-strong" href="https://packagefromsanta-rw7cliws379.gorgias.help/en-US/articles/santa-videos-258386" id="isPasted" style=" text-decoration: none !important;">Santa Videos</a>?&#xA0;

🎥 Personalized Santa Video

Surprise your child with a personalized Santa call! Learn how to schedule, customize, and receive your magical North Pole phone call using our Santa Call App.

<h3 data-end="345" data-start="304" id="isPasted">Hear from the Big Man Himself! &#x1F385;&#x1F4F1;&#xA0; Imagine the priceless look on your child&#x2019;s face when Santa calls just for them! No more non-believers&#x2014;Santa is calling! (Camera ready, grown-ups!)</h3><hr data-start="496" data-end="499"><h3 data-end="524" data-start="501" id="-whats-included">&#x1F389; What&#x2019;s Included:</h3>&#x2705;&#xA0;Schedule the date &amp; time of the call through your Member Account using our Santa Call App &#x2705;&#xA0;Choose from 32+ magical message themes personalized with your child&#x2019;s name, age, gender, location, and more &#x2705;&#xA0;Your child&#x2019;s photo appears on the incoming call screen (App only) &#x2705; Message options for&#xA0;Before Christmas, Christmas Day, Christmas Eve, Santa at the Mall, Birthdays, North Pole Updates, and more! &#x2705; Available on the Free Santa Call App (iOS and Android)Please note: The call is pre-recorded but personalized for your child&#x2019;s experience. Not included with the Bronze Package.<hr data-start="1132" data-end="1135"><h3 data-end="1157" data-start="1137" id="-how-it-works">&#x1F384; How It Works:</h3>&#x1F4CC; After placing your shippable order, log into your <a class="fr-strong" data-end="1225" data-start="1206" href="http://www.packagefromsanta.com/account/login" rel="noopener noreferrer" target="_blank">Member Account</a> to access the Santa Call service. Follow the easy prompts to schedule and personalize your child&#x2019;s magical call.<hr data-start="1340" data-end="1343">Got more questions about <a class="fr-strong" data-end="1386" data-start="1370" href="https://packagefromsanta-rw7cliws379.gorgias.help/en-US/articles/santa-calls-258389" rel="noopener noreferrer" target="_blank">Santa Calls</a>? &#x1F385; We&apos;ve got you covered!

☎️ Personalized Santa Call

Learn how to use your $10 Build-A-Bear® voucher! Find out how to redeem it online or in-store, where to locate your code, and when it expires.

A Beary Special Gift from Santa&#x2019;s Friends for 2025! &#x1F9F8;&#x1F49B;Enjoy a magical $10 voucher from Build-A-Bear&#xAE;&#x2014;just for being on Santa&#x2019;s Nice List! It&#x2019;s our way of bringing extra holiday cheer with hugs, creativity, and over 200 million furry friends made worldwide!&#x2705; &#xA0;1 voucher per Package From Santa&#xAE; purchased. &#x2705; &#xA0;Voucher code is on your receipt from PackageFromSanta.com &#x2705; &#xA0;Valid online &amp; in-store at Build-A-Bear Workshop&#xAE; (orders $30+) &#x2705; Expires February 1, 2026<hr><h3 data-end="768" data-start="744" id="-how-it-works">&#x1F6E0; How It Works:</h3><ul data-end="945" data-start="770"><li data-end="856" data-start="770" style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">After placing your order: Download your voucher from your <a class="fr-strong" data-end="853" data-start="834" href="http://packagefromsanta.com/account/login">Member Account</a>.</li><li data-end="945" data-start="857" style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Print the PDF and redeem it in-store or online using your unique code on your receipt.</li></ul><hr data-start="947" data-end="950"><h3 data-end="1004" data-start="952" id="-terms--conditions-shortened-for-clarity">&#x1F4DC; Terms &amp; Conditions (Shortened for clarity):</h3><ul data-end="1269" data-start="1005"><li data-end="1050" data-start="1005" style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Valid for original coupon recipient only.</li><li data-end="1098" data-start="1051" style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Not valid on prior purchases or gift cards.</li><li data-end="1169" data-start="1099" style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Must present original coupon in-store or use 17-digit code online.</li><li data-end="1227" data-start="1170" style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Valid only in the U.S. and Canada (conditions apply).</li><li data-end="1269" data-start="1228" style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Expires 2/1 2026. Limit one per person.</li></ul>

🧸 $10 Build-a-Bear® Voucher

Keep your child on the Nice List! This guide helps remind kids of the importance of good behavior with Santa's official Nice List tips.

Keep Your Child on the Nice List! &#x1F4DC; With Santa&#x2019;s official Printable Personalized Nice List Guide, you can remind your child that Santa is watching and cheering them on to be good all year long!<hr data-start="461" data-end="464"><h3 data-end="490" data-start="466" id="-key-features">&#x1F3AF; Key Features:</h3>&#x2705; High-quality printable Nice List Guide &#x2705; Includes your child&#x2019;s name and optional photo &#x2705;&#xA0;Custom list of 7 actions to encourage kindness and good behavior &#x2705;&#xFE0F;&#xA0;Beautiful keepsake artwork to cherish for years to come &#x2705;&#xFE0F; Instant download after personalization<hr data-start="788" data-end="791"><h3 data-end="817" data-start="793" id="-how-it-works">&#x1F6E0; How It Works:</h3><ul data-end="1020" data-start="819"><li data-end="951" data-start="819" style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Personalize the guide in your <a class="fr-strong" data-end="874" data-start="855" href="http://packagefromsanta.com/account/login">Member Account</a> by adding your child&#x2019;s name, optional photo, and custom list of 7 actions.</li><li data-end="1020" data-start="952" style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Once personalized, your download link will be instantly available!</li></ul>&#x1F384; Tip: No printer? You can save the file to your device or visit a local print shop like CVS. Or better yet, have your Elf deliver it straight from the North Pole!

📜 Personalized Nice List Guide

Send your child’s letter to Santa online! Learn how to safely send it to the North Pole and receive magical proof that Santa received it—no postage needed!

Send Your Child&#x2019;s Letter to Santa&#x2014;Online! &#x1F9D1;&#x200D;&#x1F384;&#x1F4EC; Bring the magic of the North Pole into your home! With our online Letters to Santa service, your child can send a personalized letter directly to Santa Claus&#x2014;no stamps required! Whether they write it on the spot or upload a pre-written letter, they&#x2019;ll get something amazing in return: proof that Santa received it, in the form of a magical printable Santa photo!<hr data-start="731" data-end="734"><h3 data-end="755" data-start="736" id="-key-features">&#x2705; Key Features:</h3>&#x2705;&#xA0;Groundbreaking technology to connect directly with Santa &#x2705;&#xA0;Safely &amp; instantly send letters to Santa online &#x2705; Get&#xA0;proof that Santa received the letter &#x2705; Receive a personalized, printable Santa photo &#x2705; No need to mail your letter to the North Pole &#x2705; Perfect for kids of all ages<hr data-start="1067" data-end="1070"><h3 data-end="1093" data-start="1072" id="&#xFE0F;-how-it-works">&#x1F6E0;&#xFE0F; How It Works:</h3><ul data-end="1328" data-start="1095"><li data-end="1206" data-start="1095" style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">After placing your order: You can access the Letters to Santa service through your <a data-end="1203" data-start="1184" href="#" rel="noopener">Member Account</a>.</li><li data-end="1328" data-start="1207" style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Once inside, have your child:<ul data-end="1328" data-start="1241" style="font-family: initial; font-size: initial;"><li data-end="1275" data-start="1241" style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Craft their letter online or</li><li data-end="1328" data-start="1278" style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Upload a pre-written letter and photo (optional)</li></ul></li></ul><hr data-start="1330" data-end="1333">&#x1F384; Tip: This is a fun and festive way to build anticipation before Christmas! You can print out Santa&#x2019;s personalized reply to display on the fridge, save as a keepsake, or let your Elf on the Shelf present it for extra magic!

✉️ Letters to Santa Service

Learn how to access your magical bonus items! Once your Santa Letter package is personalized and you receive a shippable order number, your bonuses are ready to enjoy until January 5th.

&#x2705;&#xA0;Log into your Member Account: If you&apos;re not already logged in, click <a class="fr-strong" href="http://packagefromsanta.com/account/login" rel="noopener noreferrer" target="_blank">here</a> where you&apos;ll be logging in through Shopify&apos;s secure system, known as &quot;Shop&quot; login. Simply enter your phone number or email address associated with your order. You&#x2019;ll receive a one-time 6-digit passcode to complete your login.&#x1F4EC; Tip: Be sure to check your Spam, Junk, or Promotions folders just in case! Some providers, like Comcast.net, may take a little longer to deliver the code.&#x2705; Go to &#x201C;Order History&#x201D;&#x2705; Look for the &#x201C;Bonus Items&#x201D; section: Each shippable Santa letter order will show a list of magical bonus items based on the Santa Letter Package you selected. Click to personalize, or download and enjoy each magical item!<hr data-start="1068" data-end="1071">&#x1F384; Bonus Tip: Not seeing your bonus items? Make sure your Santa Letter package is fully personalized and that your shippable order number has been generated. If you&apos;re still having trouble, <a class="fr-strong" href="https://packagefromsanta.com/pages/contact-us">message our helpful elves!</a>

🎉 How do I access my bonus items?

Need to print your bonus items but don’t have a printer? Here are easy options to get your magical keepsakes in hand—fast and festive!

Not everyone has a printer at home&#x2014;no worries! Here are a few festive solutions to help you print your magical bonus items from Package From Santa&#xAE;:&#x1F381; Ask a friend, co-worker, or family member: They&#x2019;ll just need access to your <a href="http://packagefromsanta.com/account/login">Member Account</a> and a little guidance on where to find your bonus items.&#x1F4DA; Visit a local public library: Most libraries offer printing services, making them a helpful community resource during the holiday season.&#x1F4E6; Try a local office supply or print shop: Places like <a data-end="679" data-start="641" href="https://www.walgreens.com" rel="noopener" target="_new">Walgreens</a>, <a data-end="707" data-start="681" href="https://www.cvs.com" rel="noopener" target="_new">CVS</a>, FedEx/Kinko Offices, and other printing service providers are ready to assist with bringing your holiday memories to life.<hr data-start="833" data-end="836">&#x1F384; Bonus Tip: If your Elf is looking for a fun mission, they can help &#x201C;deliver&#x201D; the printed goodies to your child! &#x2728;

🖨️ Options for Printing Your Bonus Items

Need to add a bonus item like a Santa Call or Video? We may be able to help—just reach out with your order number and details, and our elves will check for you!

&#x1F384; While we&#x2019;d love to spread even more Christmas cheer, bonus items are bundled according to the Santa Letter Package you selected at checkout.If there&#x2019;s a magical bonus item you&#x2019;re hoping to add, we may be able to help.<h3 data-end="860" data-start="836" id="-heres-what-to-do">&#x2705; Here&apos;s what to do:</h3><ul data-end="1080" data-start="862"><li data-end="911" data-start="862" style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Contact us directly by clicking <a class="fr-strong" href="https://packagefromsanta.com/pages/contact-us">here</a>!&#xA0;</li><li data-end="975" data-start="912" style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Let us know the order number &amp; specific bonus item(s) you&apos;d like to add.</li><li data-end="1080" data-start="976" style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;">Our helpful elves will check if it can be added based on your original package.</li></ul>

❓ Can I add a bonus items to my existing order?

packagefromsanta

Explore our magical Bonus Items, including personalized Santa videos, calls, and keepsakes. Add an extra sprinkle of holiday magic to your child's Christmas memories.

Bonus Items – Extra Magic with Your Santa Package

Discover a wide variety of magical bonus items available with your Santa Package! From personalized Santa videos and calls to special keepsakes and interactive experiences, these bonus items add an extra touch of enchantment to your child’s Christmas