packagefromsanta

<div data-block="true" data-editor="47lv6" data-offset-key="1i9st-0-0" id="isPasted"><div data-block="true" data-editor="dffm6" data-offset-key="3k7bt-0-0" id="isPasted"><p data-offset-key="3k7bt-0-0"><span style="font-family: Arial,Helvetica,sans-serif;">At <strong data-start="202" data-end="225" id="isPasted">Package From Santa&#xAE;</strong>, shipping costs vary depending on a few magical details, including your location and the type of items in your order. We currently ship within the <strong data-start="373" data-end="391">USA and Canada</strong>.</span></p></div><div data-block="true" data-editor="dffm6" data-offset-key="3o15t-0-0"><p>&#x1F381; <span style="font-family: Arial,Helvetica,sans-serif;"><strong>Santa Letter Packages</strong></span></p><p><span style="font-family: Arial,Helvetica,sans-serif;">Shipping is based on the package type (Bronze, Silver, Gold, or Platinum) and delivery location.<br data-start="526" data-end="529" id="isPasted">Each Santa Letter is treated as a separate shipment&#x2014;even to the same household&#x2014;so it will incur its own shipping fee.</span></p></div><div data-block="true" data-editor="dffm6" data-offset-key="cdft5-0-0"><p>&#x1F9E6; <strong data-start="651" data-end="677" id="isPasted"><span style="font-family: Arial,Helvetica,sans-serif;">Stocking Stuffer Items</span></strong><span style="font-family: Arial,Helvetica,sans-serif;">&#xA0;</span></p><p><span style="font-family: Arial,Helvetica,sans-serif;">These are shipped discreetly to the parent or guardian, not the child, and are packaged separately. They come with their own shipping fee.</span></p></div><div data-block="true" data-editor="dffm6" data-offset-key="8u1pp-0-0"><p>&#x1F4CD; <strong data-start="823" data-end="853" id="isPasted"><span style="font-family: Arial,Helvetica,sans-serif;">Location &amp; Shipping Method</span></strong></p><p data-start="820" data-end="940" id="isPasted"><span style="font-family: Arial,Helvetica,sans-serif;">Rates vary based on your delivery destination and the method you choose at checkout:</span></p><ul data-start="941" data-end="987"><li data-start="941" data-end="966" style="font-family: Arial, Helvetica, sans-serif;"><p data-start="943" data-end="966"><strong data-start="943" data-end="951">USPS</strong> (USA &amp; Canada)</p></li><li data-start="967" data-end="987" style="font-family: Arial, Helvetica, sans-serif;"><p data-start="969" data-end="987"><strong data-start="969" data-end="976">UPS</strong> (USA only)</p></li></ul></div><div data-block="true" data-editor="dffm6" data-offset-key="1rnbu-0-0"><p><span style="font-family: Arial,Helvetica,sans-serif;">&#x1F4B8; <strong>Free Shipping</strong></span></p><p><span style="font-family: Arial,Helvetica,sans-serif;">You can earn free shipping by spending a certain amount on eligible items&#x2014;check the cart for details!&#xA0;</span></p></div><div data-block="true" data-editor="dffm6" data-offset-key="9gdm1-0-0"><p><span style="font-family: Arial,Helvetica,sans-serif;">&#x1F69A; Shipping costs are automatically calculated at checkout and clearly displayed before you complete your order. &#x1F60A;</span></p></div></div><div data-block="true" data-editor="47lv6" data-offset-key="c9fnq-0-0"><p><br></p></div><p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 16px;"><br></span></p><p><br></p>

Find out how shipping rates are calculated at Package From Santa®. Learn about fees for letters, stocking stuffers, and how to qualify for free shipping.

Shipping Costs & Methods | Package From Santa®

Shipping Info & Support

📅 Timelines & Shipping Costs

🎅 What is PackgeFromSanta.com?

🎁 What is included in each Santa Letter Package?

📜 What types of Santa letters do you have?

👨‍👩‍ Can I include more than one child in a package?

📦 Can I order multiple packages in one transaction?

🎅 Santa Package Overview & Info

❓ How do I access the bonus items in my package?

📝 How do I personalize my Pre-Order?

📝 How does Pre-Ordering work with shipping?

🤔 Still have questions? copy

📝 Pre-Order & Personalization

🎄 When is your store open for holiday orders?

📅 When is the last day to order?

⏰ Holiday Ordering Timeline

Ordering & Packages

🎥 Personalized Santa Video

☎️ Personalized Santa Call

🧸 $10 Build-a-Bear® Voucher

📜 Personalized Nice List Guide

✉️ Letters to Santa Service

🎉 How do I access my bonus items?

🖨️ Options for Printing Your Bonus Items

❓ Can I add a bonus items to my existing order?

❓ Still have questions?

Bonus Items

📝 How do I create a new account?

📝 How to log into My Member Account?

✉️ How do I change my email address?

🗑️ How can I delete my account?

🔐 Account Setup & Login Help

✏️ How can I edit my shipping or other items?

🛑 How do I cancel my order?

🛠️ Managing My Order

Member Account & Order Changes

🎥 Difference Between Video Types

📅 How long will my Santa Video be available?

📽️ How Do I Manage My Santa Video? (view, upgrade, purchase, etc.)

💾 Download or Save My Video

✏️ Can I make changes to my child’s video?

🛠️ Troubleshooting Video Issues

📆 Past Year Videos?

👍 Yes, Personalized!

🎥 How do I personalize my child's Santa video?

🔍 Can't find my child's name when personalizing the Santa video?

❗ Why am I unable to upload photos to my Santa video?

🎥 Are there new Santa videos available?

✨ What is included in the 'Keepsake' Video?

❌ No, not personalized

Santa Videos

📞 Missed Santa’s Call or Didn’t Hear It Ring?

🧝‍♂️ What is an Elf Passcode, and how do I reset it?

❓ Why is Santa saying the wrong age?

📞 How can my child listen to Santa's call again?

👍Yes, call is scheduled!

📲 How do I download the Santa Call app?

📅 What information is needed to schedule a Santa call?

✨ How can I share the Santa Call APP with the parent?

🤔 Why isn't my Santa Call(s) showing in the Santa Call APP?

📞Why can't I log into the Santa Call APP?

❌ No, got questions!

Santa Calls

✏️ Change My Shipping Info

🌍 What's your shipping policy/timelines?

🚛 How much does shipping cost?

⏳ How long does USPS First Class take to ship during the holiday season?

❓ How will I know my Order has shipped?

🎄 Where’s My Order? How to Track Your Santa Package

📦 Tracking & Notifications

🚚 Experiencing shipping delays?

🚨 Package is lost or stolen?

🥶 Package is damaged?

📦 Order is marked delivered but not here

❓ Missing Item in My Order?

🚚  Shipping Problems

❌ Can I cancel or change my order?

💸 Needing a refund?

✏️ Can I edit my order after it’s placed?

💳 What methods of payment do you accept?

Refunds & Order Policies

🖥️ Why can't I place my order?

⚙️Experiencing issues on the site?

🌐 How do I update or change web browser?

🍪 How do I clear my browser's cache and cookies?

📸 Why can't I upload my photos?

📞 How do  I contact customer service by phone?

🖨️❓ How can I print bonus items if I don't have a printer?

📧 Why am I not receiving your emails?

📱 How do I stop receiving SMS Text alert?

📧 How do I unsubscribe from your emails?

✨ Do you have an Influencer/Affiliate Program?

🤔 Still have questions?

Tech Support & Troubleshooting

🚛 How much does shipping cost?Updated a day ago