✨ What is included in the 'Keepsake' Video?Updated a month ago

🎥 Two Magical Videos!

• Original Santa Video – Downloadable version of your personalized video.

• Christmas Eve Video – Downloadable version as you'll be able to choose 1 of 2 enchanting Christmas Eve videos which will be generated off of the original Santa Video. 

• 👀 Online Viewing: Available online until January 6th.

• ♻️ After-Season Access: Missed the season? You can still access your downloads later—just allow 3–5 hours for retrieval.

• 💧 Watermark-Free: The downloaded version has no watermark. (Online/streamed versions do.)

• 📱 Mobile Friendly: Download both videos to your phone, or computer.

📐 File Sizes

• Santa Video: ~80MB

• Christmas Eve Video: ~40MB

Make sure you have enough storage available before downloading!

🌟 Upgrade Location (for Bonus Video Users)

Where to Upgrade (If You Have the Bonus Video from a Santa Letter Package):

1. Log in to your Member Account

2. Go to the Order Number for your child

3. Click the Bonus Items tab

4. Select Download next to the Santa Video

5. Christmas Eve Video: Choose from 2 magical Christmas Eve video styles, each beautifully crafted from your original Santa Video for a seamless holiday experience. Once you complete your $12.99 upgrade, you’ll receive an email when your Christmas Eve video is ready. Then, you can download and enjoy both videos—perfect for cozy Christmas Eve viewing! ✨🎅