packagefromsanta

If you visit MagicArthur.com directly or use another device, sign in with the same email connected to your Package From Santa Member Account.If you arrived through Redeem Now, you&#x2019;re already in Magic Arthur and don&#x2019;t need to sign in again.&#x2728; Open <a href="https://magicarthur.com/dashboard">My Magic Moments</a> to find your completed and unfinished Magic Moments.

Step by step guide to viewing all Magic Moments in your Magic Arthur account, including where to see completed and in progress items and how to open or download them.

How to View Magic Moments in Your Magic Arthur Account

Bonus Items

How do I change my order?

Can I cancel or change my order?

✏️ Manage or Change My Order

What's Included in Each Santa Letter Package?

What are Stocking Stuffer Items?

Can I order for multiple children?

How to Place an Order?

How do I write my own letter from Santa?

Can I Order Multiple Packages in One Transaction?

🎁 Santa Package Overview

Order Help

Why do I see multiple order numbers or charges?

What is Package Protection?

Needing a refund?

What Methods of Payment Do You Accept?

Billing Questions

How Do I Create a New Account?

Not Receiving Emails?

How can I delete my account?

How to Log In to My Member Account?

How do I change my email address?

Account & Email Issues

What’s the last day to place an order?

When Will My Santa Letter Package Ship?

Shipping Times & Delivery Estimates

How much does shipping cost?

Can I pick my shipping date?

Do you ship internationally?

Do you offer free shipping?

📅 Timelines & Shipping Costs

How will I know my order shipped?

How Do I Track My Order?

📦 Tracking & Notifications

Experiencing shipping delays?

Tracking says delivered, but I don’t have it

Package is damaged?

Missing Item in My Order?

🚚  Shipping Problems

Shipping & Delivery

What Is Magic Arthur?

How Does Magic Arthur Work?

What Bonuses are included?

How do I access my Magic Arthur Bonuses?

Where to find your completed / unfinished Magic Moments?

How to Print Bonus Items Without a Printer?

Where Is My Santa Video?

Can I make changes to my child’s video?

My Santa Video isn’t showing in my account

Troubleshooting Your Personalized Santa Video

👍 Yes, Personalized!

How do I personalize my child's Santa video?

Why isn’t my child’s name showing correctly?

Troubleshooting a Non-Personalized Santa Video

❌ No, not personalized

Santa Videos: SupportDescription, meta title, and meta description.

Missed Santa’s Call or Didn’t Hear It Ring?

Elf Passcode: reset it before your scheduled call

Why is Santa saying the wrong age in my App?

How can my child listen to Santa's call again?

👍Yes, call is scheduled!

How do I schedule a Santa Call using the Online Scheduler?

What information is needed to schedule a Santa call?

How do I schedule a Santa Call using your App?

How do I download the Santa Call app?

Why can't I log into the Santa Call APP?

What is an Elf Passcode, and how do I reset it?

How can I share the Santa Call APP with the parent?

Why isn't my Santa Call(s) showing in the Santa Call APP?

❌ No, got questions!

Santa Calls: Support

Trouble Placing an Order?

Why can't I upload my photos?

How do I request a callback?

How to Unsubscribe from Emails or Text Messages?

Tech Support

Apply for our Influencer/Affiliate Program!

Where to find your completed / unfinished Magic Moments?Updated 4 hours ago