🚚 Why are there multiple shipping charges?Updated 3 hours ago
We understand that seeing multiple shipping charges on your order might be confusing, so we’d like to explain why this happens.
Each Santa letter package is sent separately to ensure every child gets their own magical experience. As a result, there are separate shipping charges for each package shipped.
Additionally, if you order individual items such as 'Stocking Stuffer' items, these are shipped directly to the parent or guardian, in a top-secret box or envelope. We take extra care to ensure that these items are not shipped directly to the children, preserving the magic of Christmas.