🖥️ Why can't I place my order?Updated 5 months ago

🎅 Santa's Tech Workshop Tips:

At Package From Santa®, we want to make your checkout as smooth as possible! Here are common reasons why your payment might not go through and how to fix them:

Might help to checkout as a guest on the checkout page!

💳 Incorrect Card Info:
Make sure your credit card number, expiration date, and CVV (the 3-digit code) are entered correctly.

🏠 Billing Address Mismatch:
Ensure your billing address (especially the ZIP code) matches the address on file with your card provider.

🔒 CVV Code Error:
Verify your CVV code to make sure it's entered correctly.

🛑 Insufficient Funds or Credit Limit:
Check that your card has enough balance or hasn't hit its credit limit.

🌐 Browser Issues:
Try clearing your Browser Cache. Switching browsers may also help.

🔄 Try Another Payment Method:
If the issue persists, use a different credit card.

☎️ Contact Your Bank:
Sometimes, banks flag transactions as suspicious. We recommend calling your bank to give you more information on why you are having this issue. 

💬 Still Having Trouble?
Reach out to our team for further assistance. We’d love to lend a hand, but please provide:

• Device type: Mobile (iPhone/Android) or PC (Desktop/Mac).
• Browser: Chrome, Firefox, Explorer, Safari, or other?
• Any screenshots you can capture.
• Copy/paste the URL you're on, but keep it open till our Elves take a peek!

🎄 We hope this speeds you on your festive journey!