How do I change my order?Updated 8 minutes ago

If your order has not entered Processing, you can make available changes through your PackageFromSanta.com Member Account.

🎅 How to make changes

1. Log in at PackageFromSanta.com/account/login.
2. Go to Order History.
3. Find your Santa Letter Package and select Manage Order.
4. Select the available Edit option for the change you need.
5. Be sure to Save your changes.

⏰ Make changes as soon as possible. Personalized orders can move into Processing quickly.

🎄 What if my order says Processing?

Once your order shows Processing, it has entered production. Changes and cancellations are no longer available.

Because your Santa Letter Package is personalized specifically for your child, we cannot reopen or stop the order once production has begun.

If the Edit option is no longer available in your Member Account, the change window has closed.

Related Help Articles:

👉 How to log in to My Member Account?

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