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📝 How do I customize my Pre-Order?Updated 2 hours ago

After pre-ordering, you’ll receive a confirmation and access to your Member Account.

Here’s how to personalize your Santa Letter Package:

  1. Log in to your Member Account

  2. Go to Order History

  3. Find your Pre-Order number

  4. Click Personalize on the package

  5. Complete all personalization fields

  6. Submit to receive a shippable order number

🎁 If your package includes bonus items, you’ll need to return to your Member Account after your shippable order is created to personalize those separately!

Details on each of our Bonus Items 🎁

🎄 Want to write your own Santa Letter?
You can! Check out our step-by-step guide on How do I write my own letter from Santa? to make your child’s experience even more magical! 




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