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❓ How will I know my Order has shipped?Updated a day ago

We do our best to ship your magical Santa Letter Package within 24–72 hours (Monday through Friday). Because each package is custom-made with care and North Pole magic, a little extra time may be needed—especially during the holiday rush. Thank you for your patience and understanding! 💌

📧 You’ll receive an automated shipping notification via email the day your order ships.
If you don’t see the email, check your Spam, Junk, or 'Promotions' tab (for Gmail users).


📦 Tracking Information

  • First Class Shipping:
    First Class packages do not include tracking. Although the usual delivery window is 1–5 business days, USPS delays during the holidays can extend this to 10–12 business days.

  • USPS Ground Advantage, Priority Mail, or UPS Services:
    A tracking number will be included in your shipping confirmation email and available in your Member Account.

💡 Reminder About USPS Delays

USPS delays are common during the holiday season. We appreciate your understanding and encourage you to order early. For more, visit Experiencing Shipping Delays?




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