🥶 Package is damaged?Updated a day ago

😔 Oh no! We're so sorry to hear your package arrived damaged. At PackageFromSanta.com, we know how special your delivery is—especially since our packages look just like Christmas gifts! Unfortunately, we rely on USPS and UPS once your order leaves our facility.

🎁 We understand how disappointing this can be. If your items arrived damaged, please reach out to our Magical Support Team and include:

• Your order number

• Your shipping address

• Photos of the damaged items and/or packaging

📸 Tip: Clear photos help us review and resolve your request faster.

We’ll review the details and, if necessary, arrange for a replacement or refund.