🔢 Why do I have multiple order numbers?Updated 3 hours ago

Every magical order from Santa’s workshop gets its own special attention! Here's how your order numbers work:

🎁 What Each Order Number Means:

• Pre-Order Number:
  This is the confirmation for your initial package purchase. It holds your spot in the North Pole queue before you personalize.

• Final Order Number:
  This is generated after you personalize your Santa Letter Package. It's tied to your shipment and any magical extras added at checkout like Stocking Stuffers.

• Stocking Stuffers:
  These are shipped separately from your child’s letter package, but this package won't have it's own order number or receipt. However, there would be two separate charges. 

🧾 Want to Review Charges or Receipts?

You can view a full breakdown of all your orders and charges from your Member Account:

1. Log in to your Member Account

2. Go to Account Overview

3. Select Manage Order to view all related receipts